Frequently Asked Questions

Frequently Asked Questions

What products do you offer?

We offer custom canvas prints, mugs, and tote bags featuring original artwork from Meegan Mountain Studio.

How does print-on-demand work?

When you place an order, we create your custom product specifically for you. This means no waste and ensures you receive a fresh, high-quality item made just for you.

What are your processing and shipping times?

Orders typically process within 3-5 business days, with standard shipping taking 5-7 business days. See our Shipping page for full details.

Can I return or exchange my order?

Because each item is custom-made for you, we can only accept returns for defective or damaged products. Please contact us within 7 days of receiving your order if there's an issue.

What if my item arrives damaged?

We're sorry if that happens! Contact us immediately with photos of the damage, and we'll send you a replacement at no charge.

Do you offer international shipping?

Yes, we ship to select international destinations. Shipping costs and times vary by location.

How do I care for my products?

Canvas Prints: Dust gently with a soft, dry cloth. Avoid direct sunlight.
Mugs: Hand wash recommended. Microwave and dishwasher safe.
Tote Bags: Spot clean or hand wash in cold water. Air dry.

Can I request a custom design?

At this time, we offer our curated collection of designs. Follow us on social media for new releases!

How can I contact you?

You can reach us through our Contact page or email us directly. We typically respond within 24-48 hours.